Communication
Consistent updates so you always know where a load stands.
About
About Freight Connect
Helping carriers spend more time operating and less time managing dispatch.
Our story
Helping Carriers Spend More Time Operating and Less Time Managing Dispatch
Freight Connect was created to provide independent owner-operators and small fleet operators with reliable dispatch support without unnecessary complexity.
Our approach is centered around communication, transparency, and understanding each carrier's individual operating preferences.
We work to support carriers with load sourcing, broker communication, scheduling, and transit coordination while allowing them to stay focused on their operation.
Our approach
How We Work
Transparency
Fees, process, and expectations shared up front.
Reliability
Follow-through on the coordination details behind every load.
Carrier-Focused Service
Support shaped around your lanes, equipment, and operating preferences.
Comparison
Self-Dispatching vs. Dedicated Dispatch Support
Both setups are used successfully by carriers. The difference is mainly who handles the coordination work.
Load Searching
Self-Dispatching
Scrolling multiple public load boards and vetting postings on your own throughout the day.
With Dispatch Support
Loads matched to your equipment and lane preferences, then presented for your approval.
Broker Communication
Self-Dispatching
Managing every phone call and email with brokers yourself, from first contact to setup.
With Dispatch Support
A dispatcher handles broker outreach, carrier packets, and the initial back-and-forth for you.
Rate Negotiation
Self-Dispatching
Negotiating on your own, based on the offer in front of you and personal experience.
With Dispatch Support
Negotiation informed by current market rate data, so offers are put in context before you commit.
Scheduling
Self-Dispatching
Booking pickup and delivery appointments and working them around your hours of service.
With Dispatch Support
Appointments and ETAs coordinated with facilities and updated as your schedule changes.
Transit Communication
Self-Dispatching
Making check calls and sending location updates to brokers while you drive.
With Dispatch Support
Status updates handled for you, with delays or issues flagged early so nothing is a surprise.
Administrative Work
Self-Dispatching
Collecting rate confirmations and paperwork, and handling invoicing after every load.
With Dispatch Support
Documents collected and organized as the load progresses, ready when it's time to bill.
Time Required From Carrier
Self-Dispatching
Evenings and rest breaks spent on coordination instead of resting.
With Dispatch Support
Less time on the phone and paperwork, more time focused on driving.
The right setup depends on your operation, preferences, and goals.
Let's Talk About Your Operation
Call or email us about your lanes, equipment, and goals to see whether dispatch support is a good fit.